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Terms & Privacy Policy

Terms

Terms and Conditions

Last Updated: May 13, 2026

Welcome to AlHana Media. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions.

1. Company Information

AlHana Media provides software solutions, web development services, IT consulting, business technology solutions, system integrations, and related technology services for businesses and organizations.

2. Acceptance of Terms

By using this website, you confirm that you are at least 18 years old and agree to these Terms and Conditions and all applicable laws and regulations.

3. Services

Our services may include:

  • Website Design & Development

  • Web Applications & Software Solutions

  • IT Support & Consulting

  • Business Technology Solutions

  • Branding & Graphic Design

  • API & System Integrations

  • Hosting & Technical Maintenance

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

4. Payments

All payments must be completed using approved payment methods.

  • Prices may change without prior notice.

  • Certain services may require upfront payment.

  • Failure to complete payment may result in service suspension or cancellation.

  • Clients are responsible for providing accurate billing information.

5. Refund Policy

Due to the nature of software development, web development, and technology consulting services, refunds are generally not provided once work has started or services have been delivered.

Refund requests may be reviewed on a case-by-case basis.

6. Client Responsibilities

Clients agree to:

  • Provide accurate project requirements.

  • Respond to requests and approvals in a timely manner.

  • Ensure they have legal rights to all materials provided to us.

  • Avoid using our services for unlawful or fraudulent activities.

7. Intellectual Property

Unless otherwise agreed in writing:

  • AlHana Media retains ownership of proprietary tools, frameworks, and internal systems.

  • Clients retain ownership of their logos, trademarks, and provided materials.

  • Final project ownership may transfer after full payment is received.

8. Prohibited Activities

Users may not:

  • Use the website for illegal purposes.

  • Attempt unauthorized access to systems or servers.

  • Distribute malware, spam, or harmful content.

  • Use services in violation of international laws or regulations.

9. Limitation of Liability

AlHana Media shall not be liable for:

  • Indirect or consequential damages.

  • Loss of profits, revenue, or data.

  • Delays caused by third-party providers.

  • Service interruptions beyond our reasonable control.

All services are provided on an “as is” and “as available” basis.

10. Third-Party Services

Our website or services may include third-party tools, software, or payment providers. We are not responsible for third-party services, policies, or availability.

11. Privacy

Use of our website is also governed by our Privacy Policy.

12. Termination

We reserve the right to terminate or suspend services at our discretion if these Terms are violated.

13. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with applicable international business and commercial laws.

14. Changes to Terms

We may update these Terms and Conditions at any time. Continued use of the website after changes constitutes acceptance of the updated Terms.

15. Contact Information

For support or legal inquiries, please contact:

Privacy Policy

Content Policy

Last Updated: May 13, 2026

At AlHana Media, we are committed to maintaining professional, ethical, and lawful standards across all services, platforms, and digital solutions we provide.

This Content Policy outlines the rules, standards, and restrictions regarding the use of our website, software solutions, web development services, and technology platforms.

1. Purpose of This Policy

The purpose of this policy is to ensure that all content, materials, and activities associated with AlHana Media comply with applicable laws, industry standards, and ethical business practices.

2. Permitted Use

Clients and users may use our services only for lawful business, informational, educational, and commercial purposes.

Permitted activities include:

  • Business website development

  • Corporate software solutions

  • Web applications and portals

  • IT consulting and technical services

  • Technology infrastructure solutions

  • Business automation systems

  • UI/UX design and branding

  • API and system integrations

3. Prohibited Content and Activities

Users may not use our services, platforms, or infrastructure to create, distribute, host, promote, or support content that includes:

Illegal Activities

  • Fraudulent activities

  • Identity theft or impersonation

  • Unauthorized access to systems or networks

  • Malware, phishing, or hacking-related content

  • Money laundering or financial crimes

Harmful or Abusive Content

  • Harassment or threats

  • Hate speech or discrimination

  • Violent or dangerous content

  • Defamatory or misleading information

Intellectual Property Violations

  • Copyright infringement

  • Unauthorized use of trademarks

  • Distribution of pirated software or stolen materials

Restricted Content

  • Adult or explicit content

  • Gambling-related services

  • Illegal substances or prohibited products

  • Spam or mass unsolicited communications

4. Technology & Infrastructure Usage

Clients are responsible for ensuring that all websites, software, and systems developed or hosted through our services comply with applicable regulations and do not violate third-party rights.

We reserve the right to suspend or terminate services that pose security, legal, or reputational risks.

5. Client Responsibilities

Clients agree to:

  • Provide lawful and accurate content

  • Maintain appropriate security practices

  • Respect intellectual property rights

  • Avoid misuse of hosting, APIs, or infrastructure

  • Comply with all applicable local and international laws

6. Monitoring & Enforcement

AlHana Media reserves the right to review, investigate, remove, restrict, or suspend content or services that violate this policy.

We may cooperate with legal authorities where required by law.

7. Third-Party Services

Some services may integrate with third-party providers, platforms, or APIs. Users must also comply with the terms and policies of those providers.

8. Policy Updates

We may update this Content Policy at any time without prior notice. Continued use of our services constitutes acceptance of the updated policy.

9. Contact Information

For questions regarding this Content Policy, please contact:

Quick Links

Contact Informations

  • Tel: UK SUPPORT: +447366504481
  • E-mail: UK SUPPORT: support@alhanamedia.co.uk
  • Working Hour: Mon - Sat 09 am - 10 pm